Full refund
7 + days before check-in
Cancel a week or more ahead and you get every dollar back.
Flexible Cancellation
Plans change. We get it.
Free cancellation
Cancel free within 24 hours of booking
Changed your mind right after reserving? No problem. Cancel within 24 hours of placing your booking and you will receive a full refund, no questions asked.
Cancellation timeline
After the 24-hour free cancellation window, refunds are based on how far in advance you cancel before your check-in date.
50 % refund
2 – 6 days before check-in
Plans shifted last minute? You will still receive half your payment back.
No refund
Less than 2 days before check-in
Cancellations within 48 hours of check-in are not eligible for a refund.
Designed to be fair
Mountain trips depend on weather, road conditions, and a dozen things you cannot control. This policy gives you room to adjust plans while helping the inn keep rooms available for other guests who are also counting on their trip.
Related pages
Have questions about your stay beyond cancellation? These pages can help.
Ready to Book with Confidence?
Flexible cancellation means you can lock in your dates and still change your mind.