What we ask of guests, and what you can expect from us
Last updated: September 20, 2026
The basics are here: when to arrive, where pets can stay, quiet hours, and what we charge for. The fire and winter driving sections are worth a read, because both can affect a stay at 8,400 feet. If something here does not fit your trip, call before you book.
Check in starts at 4:00 PM. Check out is 11:00 AM.
Self check in is available, so a late arrival after a long climb up Highway 14 is not a problem. Give us a rough window when you book, or call or text on the way.
Early check in and late check out are sometimes possible for a small fee when the calendar allows. Ask in advance, because we usually cannot sort it at the door. Staying past 11:00 AM without approval is $50, or half the nightly rate after 1:00 PM.
The primary guest must be on the reservation, be at least 21, and be staying in the unit. We will ask for a photo ID and a valid card at check in.
Booking on someone else’s behalf, or as a travel agent? Add a note to the reservation so we know who to expect at the door.
Each unit has an occupancy limit we cannot go over, for safety and insurance. Extra overnight guests are $50 per person per night, and going well over the limit is grounds to end the stay.
Daytime visitors are welcome. They follow the same rules you do, and you are responsible for them.
Quiet hours are 10:00 PM to 8:00 AM.
The rooms share a deck and the cabins sit close together, so please keep the sound down after ten. No loud music outside, and be mindful of the people next door.
Parties and events need to be arranged with us first.
We are inside the Dixie National Forest, on unincorporated county land. When Utah issues Stage 1 or Stage 2 fire restrictions, they apply to this property, not just to the forest around it.
The shared firepit is wood burning and available by reservation only. Ask at the desk. We will only light it when conditions allow.
The cabin patios have charcoal grills. Charcoal is a solid fuel, so it falls under the same restrictions the firepit does.
When fire restrictions are in effect, both are closed. No exceptions, no small ones, no charcoal. We track the current stage and will tell you where things stand at check in, and you can always call ahead if grilling or an evening fire is part of why you are coming.
Whenever fires are allowed: never leave one unattended, and drown it cold before you walk away.
No fireworks on this property, at any time of year. We are surrounded by timber.
Lighting a fire during active restrictions is a $500 charge, plus any fine or suppression cost passed on to us, plus grounds to end the stay that night. We would rather never charge it.
The whole property is smoke free indoors: every hotel room, every cabin, and all common areas. That covers cigarettes, cigars, vaping and e-cigarettes, and cannabis in any form.
Utah law already requires smoke free common areas in lodging, and state law prohibits smoking cannabis outright. The rest is our rule, and we do enforce it.
Outside, stay at least 25 feet from any doorway, window, or vent. During fire restrictions, smoking outdoors is limited to an enclosed vehicle or to paved or cleared ground.
Smoking indoors is $350, plus the actual cost of remediation and any lost nights if we cannot re-let the unit. Smoke gets into fabric, and a themed room is not a quick turnaround.
Dogs are welcome in Bear Cabin, Moose Cabin, and Forest Haven for $50 per dog, per stay. The six hotel rooms are not pet friendly.
What we ask: leashed anywhere outside your cabin, because there is real wildlife here. Not left alone in the cabin unless crated and quiet. Cleaned up after, on the property and on the trails. Kept out of the dining and recreation area. You are responsible for damage, deodorizing, and noise.
An undeclared pet, or a pet in a hotel room, is $150 plus any damage.
Service animals are not pets. A service dog is welcome anywhere on the property, including the hotel rooms, and there is no pet fee, deposit, or surcharge. That is federal law and we follow it without making it awkward. If it is not obvious, we may ask only two things: whether the dog is required because of a disability, and what task it is trained to perform. We will not ask for paperwork, an ID card, or a demonstration.
Emotional support and comfort animals are not service animals under the ADA, so the standard pet policy applies to them.
Treat it like someone’s house, because it is.
You are responsible for damage beyond ordinary wear: yours, your party’s, your children’s, your dog’s. We document with photos and tell you promptly rather than quietly billing a card weeks later. Extra cleaning beyond a normal turnaround starts at $100. A lost key is $50.
Parking is free and open air. Trailers do not fit at the cabins, so tell us before you arrive and we will make room down at the inn. One email at booking turns an awkward arrival into a non event.
We do not serve alcohol. You are welcome to bring your own for your own unit.
Highway 14 is a real mountain road, and winter here is winter. Storms close roads, change plans, and add hours to a drive that looked simple on a map.
We keep road conditions, live cams, and a snow report current so you can make the call with real information. What we cannot do is refund a reservation because weather arrived. That is what the cancellation timeline and trip insurance are for. Please plan the drive with that in mind, and give yourself margin in shoulder season.
Group bookings and private buyouts run on their own deposit and cancellation terms rather than the standard timeline. Read the group terms before you plan one.
Everything on this page still applies to every guest in a group, quiet hours included. A buyout gives you the property. It does not move the neighbors.
We would rather never do this, and almost never have to. We will refuse a booking or end a stay in progress, without refund, for: not paying; smoking indoors or lighting a fire during restrictions; going well over occupancy, or an unauthorized party; threatening, abusive, or unsafe behavior toward staff, guests, or neighbors; illegal activity on the property; or repeatedly ignoring the rules on this page after we have asked once.
This is our right under Utah’s Innkeeper’s Rights Act, and it exists so that one group’s weekend does not cost eight other guests theirs. We do not and will not refuse anyone based on race, color, creed, national origin, gender, disability, or marital status.
If your trip depends on a pet friendly cabin, an accessible room, a late arrival, a trailer, or a fire in the pit, ask first. A two minute call beats finding out at check in.
These are posted so that nothing is a surprise. We photograph and document anything we charge for, tell you promptly, and apply the same amounts to everyone.
| Charge | Amount |
|---|---|
| Smoking, vaping, or cannabis indoors | $350, plus remediation and any lost nights |
| Lighting a fire during active restrictions | $500, plus any fine or suppression cost |
| Undeclared pet, or a pet in a hotel room | $150, plus damage |
| Extra overnight guest | $50 per person, per night |
| Lost key | $50 |
| Extra cleaning beyond a normal turnaround | From $100 |
| Late check out without approval | $50, or half the nightly rate after 1:00 PM |
Pet damage and deodorizing are billed at actual cost. The cabin pet fee, $50 per dog per stay, is separate and is charged at booking.
Reviewed September 20, 2026
Use these when your question is less about rules and more about which stay to book, how to time the drive, or what to expect once you are on the mountain.
Call or email us if you want to confirm the best stay setup before you reserve.
